Refund policy

Risk Free Returns

We’re so sure you’ll love our products that all Green Element products are backed by a 30-day no-questions-asked 100% SATISFACTION GUARANTEE.

If you’re not satisfied with any of our products, for any reason, simply return the unused portion of the product. We’ll even pay the return shipping. 

For questions about Green Element’s return policy, or to arrange a return, please contact us.

Policies are limited to the USA only. Your acceptance of the terms of purchase means you agree to and understand the refund policy.

DAMAGE DUE TO FREIGHT OR SHIPPING

All products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check the products carefully to ensure they have not been damaged during shipping. All claims for damaged products must be made within 48 hours of receipt. Please contact us and provide detailed information for any products damaged during shipping within that time. Please include a full description of the damages to the product.